Ebay, an American multinational E-Commerce firm, was founded in 1995 by Pierre Omidyar, headquartered in California, and it supports consumer-to-consumer and business-to-consumer transactions via its web pages, and was first recognized for its auction format. People and businesses buy and sell a variety of products and services worldwide.
Customer support at eBay can be contacted in a variety of ways and can help you with many issues, like a product that has never arrived, a damaged or defective one, and of course to offer support into your journey as a seller on the platform with any information you need.
|How do I contact eBay customer support?|
|App||Go into the app and click ‘Help’, scroll to the bottom of the page below where it says ‘Need more help?’ and click ‘Contact Us’|
|Email / Live Chat||https://www.ebay.com/help/call_us?type=ContactUs&initFrom=HOME&topicId=4000 & Contact Form|
How do I talk to eBay customer support? Is there an eBay customer service chat?
If you’re a newbie, you’ll need to contact Customer Service, scroll down to the bottom of the page, and click on Contact Us link. After you’ve chosen the desired domain, you’ll be able to select the domain you need assistance with such as “Chat with us” or “Have us call you.” If the automated assistant doesn’t solve your query, or you want to ask the community, scroll down to the bottom of the page and select either “Chat with us” or “Email us”. If that doesn’t help, scroll down to the bottom of the page and select your preferred form of contact under “Need more help?”.
Another way to find the information you need is going through posted articles on the Help page. There are topics like “Return an item for a refund” or “ Tracking your item”. All the needed information can be found only with a few keywords into the search bar under the “Help & Contact” section of the site, or browsing the general pages.
What is the eBay customer support phone number?
The number for eBay Customer Service is 1-866-961-9253 and for the eBay tech support is 1-866-961 -9253. The callback feature lets you decide when they can call you. Because not all the customers are willing to talk with someone over the phone, they are preferring other methods of contact like e-mailing the Customer Support or using the eBay Community Knowledge Base.
Overall, eBay makes customer support relatively easy. In a simple and explicit way if you need to contact it, you need to click Help & Contact at the top of the page – Sign in – Select the best matching topic from the menu – Follow the provided steps – Contact us with a call, chat or emailing.
There are different phone numbers to contact different eBay Customer Service teams, because of that before you need to complete the form with the right dates and as much details as possible.
How do I email eBay customer support?
The contact through email is a little bit complicated because, if you need to write a direct email, it is not possible. All you need to do is to complete the contact form with the asked information and to wait the response from them, in your email.
In the Twitter eBay community, you can find different sources of information, made more simple as is it on the website because you are taking the direct information from the people that already had the issues you have.